Kickr Climb riddle: Up is down & down is up?

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Hazzer19
Posts: 48
Joined: Thu Apr 29, 2021 7:03 pm

by Hazzer19

Strange one here. I bought a second hand Kicker Climb. Previous owner changed the belt on it. Now when you press up on the remote, the Climb goes down and you press down it goes up. When I reset the position by double clicking the remote, the Climb goes all the way to the top and almost wants to keep going.

Connectivity with the Wahoo app seems fine and I've installed the latest firmware. When I hit the reset button on the remote and it goes all the way up, the tilt on the app shows 0%. When I bring it down to the level of a 700c wheel, it shows a high number ~15-17%.

I've taken it apart in the hope something just needed to be flipped around but it wasn't as obvious as I was hoping and it's still doing the same thing (maybe even worse) after re-assembling it. Tried getting some help from Wahoo although it's likely out of warranty but once they heard it was opened they said there was nothing they could do to help.

Thoughts pls??

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