Re: Seka Exceed RDC
Posted: Sat May 27, 2023 2:19 am
wdym?
Is Joe gonna charge ProjectUno SWERKZ doogma pricing?
Is Joe gonna charge ProjectUno SWERKZ doogma pricing?
Forum
https://weightweenies.starbike.com/forum/
https://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=167579
Following your post I contacted C100 and Seka to ask what was going on with my order. No reply as yet from C100, but Seka have told me to seek a refund from C100 as they won't be sending anymore frames to C100 to fullfill the existing orders.daytrader wrote: ↑Mon Jun 05, 2023 8:46 amHi All,
Just registred here. Would like to get touch with people, who ordered Seka framset this year thru C100, paid full balance and still awaiting tracking number.
There is no contact with C100 and from what I know after contacting Seka directly, we wont recive it any time soon if at all...
Considering legal actions against C100 so If any one intrested to join, please feel free to contact me on : qbs@op.pl
Cheers!
Seka wrote:You ordered through C100, they don't work with us anymore, they have reply and absolutely no responsibility. SEKA has waited long enough to give them a You should start a refund with them. If you wish to order a bike you can order directly with us and offer 30% discount based on C100 order as compensation. Please give me screen shot of your C100 order and your email address and your receiving address, I will arrange paper work and the frame for you(We currently only accept bank payment.).
Me wrote:Thank you for your reply.
Are you telling me that whatever happens I will now NOT receive the frame I ordered through cycling 100 (Your company will NOT be sending anymore frames to Cycling 100), and that the only option left to me now is to request a refund from Cycling 100?
please let me know.
So I've asked C100 for a refund, but don't hold out much hope. Fun times ahead!Seka wrote:That is correct. They have no responsibility and we cannot working with them. The frame I send to them 2 month ago is still sitting in the storage, people are asking, we are chasing them, they don't listen. what can I expect...
Will release official document of we stop working with C100 with discount and apology to all SEKA unfinished customers.
Yup, so it is pretty much what I have recived from Seka, email from 23th May bellow:cb6dro wrote: ↑Mon Jun 05, 2023 1:32 pmFollowing your post I contacted C100 and Seka to ask what was going on with my order. No reply as yet from C100, but Seka have told me to seek a refund from C100 as they won't be sending anymore frames to C100 to fullfill the existing orders.daytrader wrote: ↑Mon Jun 05, 2023 8:46 amHi All,
Just registred here. Would like to get touch with people, who ordered Seka framset this year thru C100, paid full balance and still awaiting tracking number.
There is no contact with C100 and from what I know after contacting Seka directly, we wont recive it any time soon if at all...
Considering legal actions against C100 so If any one intrested to join, please feel free to contact me on : qbs@op.pl
Cheers!
Seka wrote:You ordered through C100, they don't work with us anymore, they have reply and absolutely no responsibility. SEKA has waited long enough to give them a You should start a refund with them. If you wish to order a bike you can order directly with us and offer 30% discount based on C100 order as compensation. Please give me screen shot of your C100 order and your email address and your receiving address, I will arrange paper work and the frame for you(We currently only accept bank payment.).Me wrote:Thank you for your reply.
Are you telling me that whatever happens I will now NOT receive the frame I ordered through cycling 100 (Your company will NOT be sending anymore frames to Cycling 100), and that the only option left to me now is to request a refund from Cycling 100?
please let me know.So I've asked C100 for a refund, but don't hold out much hope. Fun times ahead!Seka wrote:That is correct. They have no responsibility and we cannot working with them. The frame I send to them 2 month ago is still sitting in the storage, people are asking, we are chasing them, they don't listen. what can I expect...
Will release official document of we stop working with C100 with discount and apology to all SEKA unfinished customers.
I ordered mine back in January and they asked me to do the full payment on Apr 20th, which I did. They asked me about preferred seatpost option on May 24th, but no updates since.daytrader wrote: ↑Mon Jun 05, 2023 8:46 amHi All,
Just registred here. Would like to get touch with people, who ordered Seka framset this year thru C100, paid full balance and still awaiting tracking number.
There is no contact with C100 and from what I know after contacting Seka directly, we wont recive it any time soon if at all...
Considering legal actions against C100 so If any one intrested to join, please feel free to contact me on : qbs@op.pl
Cheers!
That's not how it works unfortunately. Seka trying to warn people to steer clear of C100 would be seen as libelous. The sale has been made via the customer and C100 and is between them, it's not on Seka to compensate the buyer and chase C100.daytrader wrote: ↑Mon Jun 05, 2023 5:17 pmWell,looks like a fraud.
If the companies no longer cooperate and this was a situation known to Seka. They should at least warn future customers on their own website "don't buy through C100! it's a scam" They didn't, the deposits were made much earlier for frame production. What happened to these frames - they were produced but not transferred to the C100? Were they not produced at all? C100 didn't pay Seka for them?
Personally, I think that in such a situation, Seka should claim money from C100, but send to all customers the frames that have been ordered.
Why are they only offering 30% off??? Most top Western companies would not allow such a situation. They would pursue claims from the midleman (C100 in this case) but customers would not be left alone with such a problem. And now it really looks like this. The C100 is gone and Seka feels only 30% accountable. Sic.
If I wont recive any info from C100 any time soon, regarding frameset or refund I will try to chase them via law firm in Shanghai.
So Seka tell you on May 23rd that you should request a refund as C100 wont deliver their bikes. One day later on May 24th mine and others (going off the spreadsheet) requests from C100 for the full balance payment turns up. I had been in correspondence with Seka (chasing up the order) on May 18th, so they knew my contact details and likely other customers chasing details toodaytrader wrote: ↑Mon Jun 05, 2023 5:01 pmYup, so it is pretty much what I have recived from Seka, email from 23th May bellow:
After long battling with C100 team trying to contact them push them and getting informations of current status of all on-going orders, the result from C100 is they no longer want to do online sell business and wont deliver our bikes. Please submit refund request through C100. If they don't replay and no action from C100, you can find your payment company like Paypal and submit a dispute/claim.
If you wish to order bike through SEKA directly you can wait till June when our web-store ready. And I would offer you 30% discount based on you upset on C100's order, (simply send me screenshot of C100 order confirmation and payment confirmation to get discount from us).
Did you purchase this frame using a credit card with buyer protection?daytrader wrote:Well,looks like a fraud.
If the companies no longer cooperate and this was a situation known to Seka. They should at least warn future customers on their own website "don't buy through C100! it's a scam" They didn't, the deposits were made much earlier for frame production. What happened to these frames - they were produced but not transferred to the C100? Were they not produced at all? C100 didn't pay Seka for them?
Personally, I think that in such a situation, Seka should claim money from C100, but send to all customers the frames that have been ordered.
Why are they only offering 30% off??? Most top Western companies would not allow such a situation. They would pursue claims from the midleman (C100 in this case) but customers would not be left alone with such a problem. And now it really looks like this. The C100 is gone and Seka feels only 30% accountable. Sic.
If I wont recive any info from C100 any time soon, regarding frameset or refund I will try to chase them via law firm in Shanghai.