Seka Exceed RDC
Moderator: robbosmans
-
- Posts: 43
- Joined: Thu Feb 23, 2023 4:54 pm
Hey guys, anyone coming from a TCR advanced SL to the Seka?
Care to share your experience between the two? I'm considering to change because the SL's seat mast has been creaking for a bit now, and the gloss black Seka looks amazing.
Care to share your experience between the two? I'm considering to change because the SL's seat mast has been creaking for a bit now, and the gloss black Seka looks amazing.
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com
-
- Posts: 138
- Joined: Fri May 30, 2008 2:05 am
Interesting and somewhat encouraging new post on Cycling100's website. The following was posted on February 23rd:
=====
CUSTOMER IS KING
You may have heard that our service sucks, but we promise you the situation has changed, and don't you want to give us a try?
=====
I am happy to see this as I get ready to order my wife an Exceed RDC frameset this weekend.
=====
CUSTOMER IS KING
You may have heard that our service sucks, but we promise you the situation has changed, and don't you want to give us a try?
=====
I am happy to see this as I get ready to order my wife an Exceed RDC frameset this weekend.
That's the best they could do? Strongly advise people to use other suppliers still.GONE4ARIDE wrote: ↑Sat Feb 25, 2023 6:13 pmInteresting and somewhat encouraging new post on Cycling100's website. The following was posted on February 23rd:
=====
CUSTOMER IS KING
You may have heard that our service sucks, but we promise you the situation has changed, and don't you want to give us a try?
=====
I am happy to see this as I get ready to order my wife an Exceed RDC frameset this weekend.
-
- Posts: 24
- Joined: Sun Feb 05, 2023 4:18 pm
Time will tell... I got quick replies to my inquiries and they acknowledged my order and payment immediately. I guess the real test will be if someone needs to file a warranty claim. I have not read many reports of damaged SEKA frames, though, for what it's worth.
-
- Posts: 138
- Joined: Fri May 30, 2008 2:05 am
Exactly my point. We all know that their service has been horrendous, but this is the first indication that they have acknowledged the problem. Now we will see if they can back up their words.
There have been reported problems - including the anecdote cam told about his acquaintence - which just happened. Now they cry crocodile tears and say everything is fixed a couple of days after YT video gets 10s of thousands of views? Be realistic.GONE4ARIDE wrote: ↑Sat Feb 25, 2023 8:57 pmExactly my point. We all know that their service has been horrendous, but this is the first indication that they have acknowledged the problem. Now we will see if they can back up their words.
I got a refund after cancelling my RDC in a few days and they usually answered emails within 2-3 days so from my point of view their customer service was decent.
I tried ordering directly from Seka but they wanted me to go through cycling100.
I tried ordering directly from Seka but they wanted me to go through cycling100.
2022 Wilier Filante SLR Dura-Ace/Ultegra Di2 12sp
2021 Cannondale Scalpel Carbon 2
Retired:
2018 S-Works Tarmac SL6 Sagan Superstar DA 9150
2016 Aeroad CF SLX UDi2
2016 CAAD12 - SRAM Red 22 - Hyper 50mm
2021 Cannondale Scalpel Carbon 2
Retired:
2018 S-Works Tarmac SL6 Sagan Superstar DA 9150
2016 Aeroad CF SLX UDi2
2016 CAAD12 - SRAM Red 22 - Hyper 50mm
-
- Posts: 138
- Joined: Fri May 30, 2008 2:05 am
For those who have ordered Seka framesets through CCache in Australia, how was the overall experience?
Got more accurate weight for our stats.
Pearl white RDC, size L, with direct mount hanger, FD hanger, seatpost bung screw and blank Di2 junction cap. Fork cut to 35mm spacers (total cut off length was 60.4mm).
Frame 966g
Fork 365g
Pearl white RDC, size L, with direct mount hanger, FD hanger, seatpost bung screw and blank Di2 junction cap. Fork cut to 35mm spacers (total cut off length was 60.4mm).
Frame 966g
Fork 365g
Man, this messaging is really weird.You may have heard that our service sucks, but we promise you the situation has changed, and don't you want to give us a try?
Chat with us
or
Contact us at
2021cycling100@gmail.com
support@cycling100.com
service@cycling100.com
Ask us anything and feel free to attack us if you don't get an answer in time.
Nice to meet you, my king. And thank you for giving us a second chance.
I ordered through their Ebay site and everything was pretty straightforward. I received the frame to Ireland from Australia about 3 weeks after ordering.GONE4ARIDE wrote: ↑Sat Feb 25, 2023 9:36 pmFor those who have ordered Seka framesets through CCache in Australia, how was the overall experience?
Tarmac SL6 & Campag Record EPS https://weightweenies.starbike.com/foru ... 0&t=153968
"Sometimes you don't need a plan. You just need big balls." Tom Boonen
"Sometimes you don't need a plan. You just need big balls." Tom Boonen
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com