Zipp Quality

Wheels, Tires, Tubes, Tubeless, Tubs, Spokes, Hookless, Hubs, and more!

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gigo91
Posts: 13
Joined: Mon Oct 05, 2020 6:08 am

by gigo91

Hi,
yesterday I got my new Zipp 353 wheelset. The front wheel looks ok, but on the rear wheel I have a big scratch (2-3 cm) at the drain hole. It looks like that the top layer of the material was broken out, when they drill the drain hole. (just a guess)
So my question, does anybody have also a Zipp 353 or 454 NSW with the same or similar problem? Is the top layer, just a color layer, or is it the first layer of the carbon?
Would you accept it?
Attachments
Foto 14.01.23, 17 18 43.jpg
Foto 14.01.23, 17 18 49.jpg

CustomMetal
Moderator
Posts: 1293
Joined: Sat Dec 01, 2018 4:14 pm
Location: UK

by CustomMetal

I wouldn't accept it with the cost of those wheels!
Allegra- Steel Lugs TBC
Aurelia- Stainless All Road 8.5kg
Bertha- TT 9.8kg
Perdita- Ti Turbo bike 8kg
Serenity- Ti Gravel 9.5kg/8.9kg
Verity- Ti Aero 8.2kg
Alya- Ti Climbing TBC

All weights with pedals,cages & garmin mount

by Weenie


Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓    Broad Selection ✓    Worldwide Delivery ✓

www.starbike.com



spdntrxi
Posts: 5790
Joined: Sat Jul 20, 2013 6:11 pm

by spdntrxi

crappy for 3k wheels
2024 BMC TeamMachine R Building
2018 BMC TImeMachine Road
2002 Moots Compact-SL- getting aero look makeover
2019 Parlee Z0XD - "classified"
2023 Pivot E-Vault - completed project, full Xplr package

User avatar
wheelsONfire
Posts: 6283
Joined: Mon Jul 07, 2014 8:15 am
Location: NorthEU

by wheelsONfire

No, i would argue for a replacement!
Bikes:

Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)


Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.

maxim809
Administrator
Posts: 853
Joined: Sat Feb 25, 2017 6:28 am

by maxim809

Zipp has a great replacement/warranty policy.

gigo91
Posts: 13
Joined: Mon Oct 05, 2020 6:08 am

by gigo91

Thx guys for your quick response. I will go for a refund/replacement!
Interesting to me, that quality control accepted it. The scratch is so obvious, I saw it after 2 seconds after unboxing :roll:

Aress
Posts: 117
Joined: Wed Jan 20, 2021 8:26 am

by Aress

Zipp is trash since it was bought by SRAM

robertbb
Posts: 2179
Joined: Thu Jul 23, 2009 3:35 am

by robertbb

maxim809 wrote:
Sat Jan 14, 2023 6:05 pm
Zipp has a great replacement/warranty policy.
They'd bloody well need to.

by Weenie


Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓    Broad Selection ✓    Worldwide Delivery ✓

www.starbike.com



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